Website Toronto Hearing Services

Leading Edge Care for the Solution You Seek


Job description


About Toronto Hearing Services

Toronto Hearing Services is an independent, locally owned and operated hearing health care clinic, established in 1988, with locations in North York, Markham, and Etobicoke. They are committed to providing exceptional care and superior products with honest, ethical professionalism.

Toronto Hearing Services is now hiring a Communicative Disorders Assistant (CDA) who will work in both their North York and Markham locations.

What it’s all about: As a CDA, you are passionate about the hearing healthcare of our clients. You are able to discuss communicative strategies with customers, liaise with clinicians and physicians, and conduct follow-up appointments to ensure the best care for our customers.

What we offer you:

• Competitive compensation package

• Strong benefits package

• Competitive vacation allowance

• Holiday bonus

• A supportive and fun team

• Opportunity to work with state-of-the-art equipment

• Continuous education and development opportunities

What you will do:

• Discuss communicative strategies with customers

• Assist in troubleshooting customer product concerns

• Under the direction of the clinician, and where appropriate, perform hearing screenings and annual hearing assessments

• Demonstrate product features and benefits to customers

• Assist customers in basic product maintenance and care

• Manage documentation pertaining to customer purchases and insurance claims

• Recognize and capitalize on sales opportunities through various mediums such as walk-in customers, referrals, telephone inquiries, etc.

• Act as a liaison with clinicians and physicians to maximize sales opportunities

• Conduct effective telephone follow up appointments for new fittings

What we are looking for:

• A diploma in Communicative Disorders Assistant Program is required

• Previous experience working in the hearing healthcare industry is an asset (open to new graduates)

• 1+ years of work experience as a CDA is an asset

• Personable attitude

• Excellent oral and written communication skills

• Ability to work in a fast-paced environment and remain organized to meet deadlines and customer appointments

• Strong desire to work as part of a close-knit team as a healthcare organization, we pride ourselves on helping the residents of our communities. We go above and beyond to meet the needs of our patients. Come join us in our mission to become the clinic of choice for all hearing needs while caring for our patients with respect, offering the best hearing solutions, and providing ongoing support services.

Job Types: Full-time, Permanent Pay: $25.00 per hour Expected hours: 37.5 per week.


• Dental care

• Extended health care

• On-site parking

• Paid vacation time

• Vision care Flexible

Language Requirement:

• French not required


• 8 hour shift

• Day shift

• Monday to Friday

Work Location: In person

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