• Full Time
  • Sarnia

Hear Ontario

HEAR Ontario is excited to be expanding our Hearing Clinics to the Sarnia area and are currently looking for a Communicative Disorders Assistant to join our team.  At HEAR Ontario we strive to provide the communities we serve a friendly and knowledgeable experience in every interaction.  We are driven by passionate people with a common purpose to make a difference in people’s lives by being straightforward, optimistic, friendly, and trusted. Everyday. Every time.

If you enjoy meeting new people and are excited about making a difference in our client’s lives, this is the position for you.

Roles and Responsibilities

  • Be the first point of contact for all clients; greeting everyone in a professional and friendly manner.
  • Discuss communicative strategies with clients.
  • Assist in troubleshooting client’s product concerns.
  • Demonstrate product features and benefits to clients.
  • Assist clients in basic product maintenance and care.
  • Manage documentation pertaining to client purchases and insurance claims.
  • Answer phone calls, and schedule appointments using Blueprint.
  •  Create revenue generating opportunities by driving patient appointments and reaching out to current and potential clients.
  • Respond to all inquiries.
  • Other administrative duties, as assigned.

Qualifications:

  • A diploma in Communicative Disorders Assistant Program is required.
  • Excellent communication and interpersonal skills.
  • Minimum 1-year previous experience working in a medical or client-oriented office is an asset.
  • Prior experience with greeting clients, scheduling appointments, payment processing, and tracking of supplies/inventory in an office environment.
  • Working knowledge to expert knowledge of all third-party insurance programs, is a definite asset.
  • Proficient in Microsoft Office.
  • Strong organizational skills with attention to detail.

Please provide us with your resume and a cover letter outlining your relevant skills and why you are interested in this position to marianne@hearontario.ca

To apply for this job email your details to marianne@hearontario.ca.